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Article - CS309967

Actions are missing and identified as ”removed” or ”hidden by role-based check" in Windchill PDMLink

Modified: 20-Nov-2025   


Applies To

  • Windchill PDMLink 11.0 to 13.0
  • Windchill MPMLink 11.1
  • Windchill QMS 12.0

Description

  • Actions (e.g. Quick Links, My Settings, Calendar, Revise and Set State) are hidden and identified as removed by role-based check after upgrade from 10.1 -> 11.0 -> 11.1 in some product containers
  • MAPSB is hidden and identified as removed by role-based check in Windchill MPMLink
  • New Activity (Project Plan) action is hidden and identified as removed by role-based check
  • Revise action is hidden and identified as removed by role-based check
  • Set State is missing from the Actions Menu of Objects
  • Check in action is not available on the Actions Menu of Objects
  • Set State action is not available on the Actions Menu of Objects
  • My Setting > Calendar action is missing
  • Users added to a custom role can't see the Rename action for WTDocument.
  • Revise action is not visible in Actions Menu and jcaDebug showing as Hidden by: role-based check
  • Error in MethodSever logs with logger com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService to ALL 
    com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService <username> - In -> getRoleComponentDisplayValueFromCache
com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService <username> - In -> getId: p is <wt.fc.PersistInfo>
com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService <username> - In -> getRoleComponentDisplayValueFromCache: WTGroup is <Group
	name = XX
	inflated = false
	repairNeeded = false
>, tabType <library>, uiComponent <REVISE_OUTSIDE_CHANGE>, key <role:1910697610---REVISE_OUTSIDE_CHANGE---library>
com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService <username> - In -> getRoleAccessCache: roleAccessCache is <RoleAccessCache[UnicastServerRef2 [liveRef: [endpoint:[<host>:5003,wt.boot.WTRMIMasterSocketFactory@1e240](local),objID:[21a929a0:197ca297cc9:4478, -5263280452977201355]]]]>
com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService <username> - In -> getFromRoleAccessCache: rac is <RoleAccessCache[UnicastServerRef2 [liveRef: [endpoint:[<host>:5003,wt.boot.WTRMIMasterSocketFactory@1e240](local),objID:[21a929a0:197ca297cc9:4478, -5263280452977201355]]]]>
TRACE [ajp-nio-127.0.0.1-8010-exec-36] com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService <username> - getFromRoleAccessCache key: class java.lang.String from cache has value b: null
com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService <username> - In -> checkRoleComponentCache: UIValidationStatus is <null>
com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService <username> - In -> checkRoleComponentCache: result is <DENIED>
com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService <username> -   enabledStandardProfiles displayStatus for uicomponent[REVISE_OUTSIDE_CHANGE] is: DENIED
com.ptc.netmarkets.roleAccess.StandardNmRoleAccessService <username> - In -> checkRoleComponentCache: uiComponent is <REVISE_OUTSIDE_CHANGE>, tabType <library>, isLicensedProfile <>
  • Create Part action is not visible in Actions Menu and jcaDebug showing as Hidden by: role-based check 
  • Create Folder action is not visible in Actions Menu and jcaDebug showing as Hidden by: role-based check 
  • Not able to view any context when signed in as user in group PTC Design Control License
  • When enabling jcaDebug, Set State action appears as Hidden by: role-based check
  • When enabling jcaDebug, Where used Tab appears as removed by role-based check
  • When enabling jcaDebug, Rename action appears as Hidden by: role-based check
  • Upload Documents from Compressed File Action is not enabled for one of the Project. Need to enable the action for project team members.
  • Routing/Process History tab is Hidden by: role-based check in Package
  • My Tasks table is missing the 3 multi task related icons (Accept Tasks/Reassign Tasks/Decline Tasks)
  • New Part action is not enabled, When enabling jcaDebug, New Part action appears as Hidden by: role-based check
Set state hidden by: role-based check
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