Article - CS309446

PSI is hanging without error message when installing Windchll PDMLink 10.0+

Modified: 21-Feb-2022   


Applies To

  • Windchill PDMLink 10.0 to 11.2

Description

  • PSI is hanging without an error message when installing Windchll PDMLink 10.0+
  • PTC Solution installer is stuck at 21%
  • PTC Solution installer is stuck at 19%
  • When installing Windchll 11.1 M020 system PSI is hanging without an error message
  • PSI is hanging one the following line: 
Running sha1 command: F:\ptc\Windchill_11.1\Windchill\bin\windchill.exe --java=F:\ptc\Windchill_11.1\Java\bin\java.exe --javaargs=-Dwt.load.installer.serverManagerTimeout=300 com.ptc.wa.sha1utility.caller.SHA1GeneratorCaller f:\ptc\Windchill_11.1\Windchill F:\ptc\Windchill_11.1\Windchill\utilities\SHA1BaseReports 11.1M020 true false
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