Article - CS309005
Cannot find protocol driver in drop down list when creating a new channel in PTC Kepware Products
Modified: 20-Aug-2025
Applies To
- ThingWorx Kepware Server (legacy) 8.0 to 6.18
- Kepware Server (formerly KEPServerEX) 6.0.2207.0 to 6.18
Description
- Cannot find protocol driver in drop down list when creating a new channel in KEPServerEX / ThingWorx Kepware Server (KSE/TKS)
- Unable to use a driver past activation
- The driver not appearing in the list or license utility
- Driver missing from the list of available drivers
- How to download the full version of KEPServerEX
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