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Article - CS307655

3rd Party CAD Applications integrated with the 11.x Windchill Workgroup Manager fail create or open files from Windchill File System locations

Modified: 15-Jun-2021   


Applies To

  • Windchill PDM Essentials 11.0 M020 to M020-CPS15
  • Windchill ProjectLink 11.0 M020 to M020-CPS15
  • Windchill PDMLink 11.0 M020 to M020-CPS15
  • Windchill ProjectLink 11.0 M030 to M030-CPS11
  • Windchill PDM Essentials 11.0 M030 to M030-CPS11
  • Windchill PDMLink 11.0 M030 to M030-CPS13
  • Windchill PDMLink 11.1 F000 to M020-CPS03
  • Windchill PDM Essentials 11.1 F000 to M020-CPS03
  • Windchill ProjectLink 11.1 F000 to M020-CPS03
  • Windows 10
  • Windchill Workgroup Manager
  • Windchill File System (WFS)
  • Autodesk AutoCAD
  • Autodesk Inventor
  • Siemens NX
  • Dassault SolidWorks

Description

  • Launching the WWGM client after "Fast Startup" of machine may cause Windchill File System (WFS) Commonspace/Workspace locations to be unavailable and the WWGM may display the following message
Failed to load workspace local directory
  • When connecting Autodesk Inventor to Windchill Workgroup Manager, an error appears:
The following location(s) in your project are currently unavailable.
  • Failure to open CAD data in Inventor with the following error:
Location is not available
C:\Users\<User Name>\Documents\PTC Places is not accessible.
The parameter is incorrect.
  • Failure to open CAD data in SolidWorks with the following error in the WGM message log area:
Failed to open in SolidWorks <version>: <filename>. Open the file directly in SolidWorks for more details. : Unable to open file.
  • Failed to Open CAD files in NX from Windchill Workgroup Manager with the error when using Windows 10 machine:
Unable to connect to Windchill Workgroup Manager.  If more than one instance of the authoring application is running, the new one will run disconnected
Failed to set workspace local directory
  • Attempting to open a 3rd Party CAD model in a linked session fails with an error in debug client logs:
<date time>: Y: T15e8: uwgm.cipbcp_srv.uwgmClient_X12_command.cmd_open.uwgmAppAdapter_X12_openInSession: uwgmAppAdapter_X12::openInSession destroyed
<date time>: E: T15e8: uwgm.cipbcp_srv.uwgmClient_X12_command.cmd_open: UWGMCLNT_PDM_ACTIONS: Internal error (ciplib::XSerialization). BCP Client Error: Failed to open BCP RPC call response stream.
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