Article - CS30727

Error "You are running Windows XP, but do not have Service Pack 2 (SP2) or higher installed" while installing Mathcad on specific machines with Windows 7 or later

Modified: 11-Jun-2021   


Applies To

  • Mathcad 15.0
  • Mathcad Prime 1.0 to 3.1
  • Microsoft Windows 7 - 10

Description

  • Error message during the installation on Microsoft Windows 7 or later
  • "You are running Windows XP, but do not have Service Pack 2 (SP2) or higher installed.  This is a minimum system requirement for Mathcad.  Please upgrade your system"
  • Getting the error message You are running Windows XP, but do not have Service Pack 2 (SP2) or higher installed during the installation on Windows 8
  • Getting the error message "You are running Windows XP, but do not have Service Pack 2 (SP2) or higher installed" on Windows 7 x64bit
  • Unable to run the installation from setup.exe
  • Getting the error message "You are running Windows 7, but do not have Service Pack 2 (SP2) or higher installed.  This is a minimum system requirement for MathCAD 15.0 M010.  Please upgrade your system"
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