Article - CS306638

Where does Creo view create temporary files in the client machine when opening a file from Windchill PDMLink

Modified: 15-Sep-2025   


Applies To

  • Creo View 2.0 to 7.1
  • Windchill PDMLink 12.1 to 13.1

Description

  • Which is the location of temporary files created by Creo view in client machine when opening a representation from Windchill PDMLink
  • Newly created user_prefs.xml in %AppData%\Roaming\PTC\ProductView folder is not the same as the server_prefs.xml when launching Creo view from Windchill PDMLink
  • Creo View forgets the settings it got from Windchill PDMLink, when launched in standalone mode even though a new user_prefs.xml file is created in %AppData%\Roaming\PTC\ProductView folder
  • Users are uncertain about where PDF files are downloaded to on the client machine after being opened
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