Article - CS306121

High resolution display graphic problem with wgmclient.ini "windows.browser.type=chromium_browser" in Windchill Workgroup Manager

Modified: 17-Apr-2023   


Applies To

  • Windchill PDMLink 11.0 to 12.1
  • Windchill Workgroup Manager
  • Chromium embedded browser

Description

  • When Workgroup Manager embedded browser window does not display properly and is unusable if the embedded Chromium (Chrome) browser is used
  • Graphical issues happen in the embedded browser on high resolution displays with wgmclient.ini preference windows.browser.type=chromium_browser
  • The following symptoms might be observed:
    • Menus are unsharp on 4K displays
    • Display scaling other more than 100% lead to distorted unsharp menus
    • Embedded browser Window in Workgroup Manager is shown twice
    • Workgroup Manager is showing duplicated display
    • Double windows are opening in Windchill Workgroup Manager
    • Display issues with 4k monitors using chromium as embedded browser 
    • OK button in New CAD Document wizard does not display
    • Screen display issues when moving the WGM window from monitor to second one when using two screens with different resolution (4K vs FHD).
    • Wtparts Table under Structure Tab is truncated in WGM using chromium as embedded browser 
    • From a remote desktop connection, the actual selected position is different from the the mouse cursor position in the embedded browser of Windchill Workgroup Manager.
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