Article - CS303945
Windows Security dialog (genlwsc.exe) does not appear in front of Creo Parametric or Workgroup Manager window on Windows 10
Modified: 18-Feb-2026
Applies To
- Creo Parametric 4.0 M060
- Windchill PDMLink 10.2 to 11.1
- Windows 10
- Windchill Workgroup Manager
Description
- Windows Security dialog (genlwsc.exe) is appearing in the background window i.e not in the foreground
- Unable to access the validation prompt as it comes up hidden behind the main window
- The credentials dialog box for logging appears in the background
- Users experiencing WGM lockout, closing the genlwsc.exe process fixes the issue
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