Article - CS303823
How to create a My Kepware account for PTC Kepware Products
Modified: 08-Apr-2026
Applies To
- Kepware Server (formerly KEPServerEX) 5.20.396.0 to 7.0
- RedundancyMaster 2.0.47.0 to 2.0.128.0
- LinkMaster 3.0.70.0 to 3.0.94.0
- ThingWorx Kepware Server (legacy) 8.0 to 6.18
- Electronic Services
- Customer Service
Description
- How to create a My Kepware account
- How to sign up in My Kepware Portal
- Need Kepware portal access
- What is the process to create a My Kepware account
- "Authentication failed" error message received during the license activation process on My Kepware Portal
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