Article - CS303391

How to get the IP Address of the current User in ThingWorx Platform

Modified: 02-Apr-2026   


Applies To

  • ThingWorx Platform 8.3 to 10.2

Description

  • How to get current session user's IP Address
  • How to get all logged in user's IP Address in ThingWorx Platform 
  • How to get ThingWorx logged in user's IP details
  • ThingWorx Admin user wants to manage the end user IP address
  • End user needs to report its IP address to the ThingWorx Platform
  • How to get the actual User's IP address when ThingWorx Platform sits behind a Load Balancer?
  • Is it possible to obtain the actual client's IP Address when ThingWorx Platform is sitting behind a Load Balancer or other network appliance?
  • Our application has a network architecture based on FQDN + Load Balancer + Reverse Proxy and ThingWorx is not getting the actual client IP address
This is a printer-friendly version of Article 303391 and may be out of date. For the latest version click CS303391