Article - CS303205

"Improper value found for model provider configuration password, system cannot start without valid password" is seen when starting an H2 backed ThingWorx Platform

Modified: 26-Jun-2023   


Applies To

  • ThingWorx Platform 8.1 F000 to 9.4
  • ThingWorx Platform 8.1.12+
  • ThingWorx Platform 8.2.10+
  • ThingWorx Platform 8.3.5+
  • ThingWorx Platform 8.4.0+

Description

  • Upgraded ThingWorx backed by H2 to one of the following versions and now the Platform will not start:
    • ThingWorx 8.1.12+
    • ThingWorx 8.2.10+
    • ThingWorx 8.3.5+
    • ThingWorx 8.4.0+
  • 503 service unavailable is seen when accessing composer after an upgrade of ThingWorx
  • Unable to start Thingworx after manual installation
  • Failed to start Thingworx, the following error is seen in the ApplicationLog after a new install or upgrade of an H2 ThingWorx Deployment:
    • [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Improper value found for model provider configuration password, system cannot start without valid password]
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