Article - CS303196
Windchill PDMLink: Creo View fails to launch when executing the "Open in Creo View" Action in Internet Explorer
Modified: 14-Aug-2019
Applies To
- Windchill PDMLink 11.0 M010 to 12.0
- Creo View 3.1 M010 to 7.0
- Creo View Agent
- Microsoft Internet Explorer 11
- Affects the following Internet Explorer update: 2019-03 Cumulative security update for Internet Explorer (KB4489873)
- Microsoft Windows 10, Windows 8.x, Windows 7
- Affects the following Microsoft Windows March 2019 updates:
- Microsoft Windows Defender
Description
- Creo View fails to launch from Windchill Open in Creo View action in Internet Explorer after installing Windows Updates
- Action > Open in Creo View from Internet Explorer doesn't work
- Clicking on the Thumbnail on the Details tab to open a Representation does nothing
- Creo View is not launched after clicking Open in Creo View from Internet explorer
- Unable to open any representations in Creo View from Internet explorer
- Issues appeared after Windows 10 update
- Occurs when Internet Explorer is started with normal user (non-admin account)
- Cannot connect to Arbortext Editor from Internet Explorer from Windchill UI but can connect from Google Chrome browser
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