Article - CS301487

How to configure authentication with "Desktop Integration" when "SSO" is enabled on Windchill PDMLink

Modified: 05-Sep-2025   


Applies To

  • Windchill PDMLink 11.0 to 13.0

Description

  • How to configure authentication with Desktop Integration when SSO is enabled
  • Not possible to authenticate with DTI when SSO is enabled on Windchill
  • Authentication window is appearing in Windows task bar but can't be used
  • DTI authentication window won't come into focus and stays in the background when using Duo Access Gateway 
  • Unable to launch authentication prompt for DTI using Okta SSO configuration
  • After configuring SSO, the DTI Authentication window is appearing in Windows task bar it's too small to enter username and password.
  • DTI does not show logon dialog when server is configured with SSO
    • Dialog is hidden and blocked
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