Article - CS300831
Internet Explorer and Firefox display blank page after sign-in ThingWorx Composer
Modified: 11-May-2020
Applies To
- ThingWorx Platform 8.4 F000 to SP5
- Mashup view page DOES NOT have this problem
- ThingWorx 8.3.x and 8.5.x DO NOT have this problem
Description
Internet Explorer 11 (IE) and Firefox display blank page after sign-in Thingworx Composer.
- IE11 verification result on Win10 client
- OS setting "Language for non-Unicode programs" : English option
- Only occur when ThingWorx server is added to IE "Compatibility Mode" displaying list
- OS setting "Language for non-Unicode programs" : non-English option
- Occur no matter how IE "Compatibility Mode" is configured
- OS setting "Language for non-Unicode programs" : English option
- Firefox verification result on Win10 client
- Only occurr when Firefox setting "Text Encoding" is selected as Japanese(Shift-JIS)
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