Article - CS300139
Unable to install Workgroup Manager 10.2 client from Windchill PDMLink Software Downloads page because SOPHOS antivirus software is detecting it as malware
Modified: 29-Jan-2019
Applies To
- Windchill PDMLink 11.0 M030
- Windchill Workgroup Manager
Description
- Unable to install Workgroup Manager 10.2 client from Windchill PDMLink Software Downloads page because SOPHOS antivirus software is detecting it as malware
- SOPHOS antivirus software detects Workgroup Manager 10.2 client as a malware in the SOPHOS log (although the lockdown exploits are coming from JAVA)
Error
Mitigation Lockdown
Platform 6.1.7601/x64 v756 06_5e
PID 7044
Application C:\Users\ahc\AppData\Local\Temp\UWGMClientInstaller\CLIENT\Disk1\InstData\Windows\NoVM\setup.exe
Description InstallAnywhere Self-Extractor 15
Filename C:\Users\ahc\AppData\Local\Temp\UWGMClientInstaller\CLIENT\Disk1\InstData\Windows\NoVM\setup.exe
Created By C:\Program Files (x86)\Java\jre1.8.0_121\bin\jp2launcher.exe
Mitigation Lockdown
Platform 6.1.7601/x64 v756 06_5e
PID 7044
Application C:\Users\ahc\AppData\Local\Temp\UWGMClientInstaller\CLIENT\Disk1\InstData\Windows\NoVM\setup.exe
Description InstallAnywhere Self-Extractor 15
Filename C:\Users\ahc\AppData\Local\Temp\UWGMClientInstaller\CLIENT\Disk1\InstData\Windows\NoVM\setup.exe
Created By C:\Program Files (x86)\Java\jre1.8.0_121\bin\jp2launcher.exe
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