Article - CS298538
"Developer Trial Edition License expired" error when starting ThingWorx instance built with Foundation Installer on Windows Server
Modified: 06-Nov-2025
Applies To
- Windchill Navigate (formerly ThingWorx Navigate) 1.8.0 to 9.6
- ThingWorx Platform 8.4 to 9.7
- Microsoft Windows
Description
- Cannot install license file because License Configurator of ThingWorx Installer rejects online and offline license activation
- License Configurator doesn't work due to ThingWorx not running
- Need to apply a new offline license to ThingWorx to get it started
- Below error occurs when starting a ThingWorx instance built with Installer
Developer Trial Edition License expired message- After uninstalling and reinstalling ThingWorx using the Foundation installer, ThingWorx fails to start with the following errors in ApplicationLog
[L: INFO] [O: c.t.s.s.l.LicensingStateMachine] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Found existing license.bin file
[L: WARN] [O: c.t.s.s.l.TrialLicenseManager] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Trial has already been loaded and has expired.
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Developer Trial Edition License expired. Shutting down the platform!
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] ====================================================================
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Developer Trial Edition License expired. Shutting down the platform!
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] ====================================================================- Unable to get Application key while installing Windchill Navigate as getting below error in UI while accessing ThingWorx Composer
Not Found
The requested URL was not found on this server.
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