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Article - CS297481

Error "Dataset Create Job failed with error: For support cases please provide this log tag: XXXX" is reported when uploading a dataset in ThingWorx Analytics

Modified: 04-Dec-2018   


Applies To

  • ThingWorx Analytics 8.3.2

Description

  • Following error  is reported when uploading a dataset:
Dataset Create Job failed with error: For support cases please provide this log tag: XXXX
  • ThingWorx Analytics worker.log file has the following error:
 The job com.thingworx.analytics.data.service.CreateDataSetJob@58d90278 of type CreateDataSetJob seems to have failed.
java.lang.NullPointerException: null
    at com.thingworx.analytics.ccc.data.ref.DatasetRefMetadata.toField(DatasetRefMetadata.java:85)
    at com.thingworx.analytics.ccc.data.datasources.FileSchemaSource.lambda$load$0(FileSchemaSource.java:37)
    at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
    at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1382)
    at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)
    at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
    at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:545)
    at java.util.stream.AbstractPipeline.evaluateToArrayNode(AbstractPipeline.java:260)
    at java.util.stream.ReferencePipeline.toArray(ReferencePipeline.java:438)
    at com.thingworx.analytics.ccc.data.datasources.FileSchemaSource.load(FileSchemaSource.java:37)
    at com.thingworx.analytics.ccc.data.datasources.DatasetFactory$SchemaSource.loadDontApplyExclusions(DatasetFactory.java:85)
    at com.thingworx.analytics.ccc.data.datasources.DatasetFactory.lambda$getSchemaSource$4(DatasetFactory.java:182)
    at com.thingworx.analytics.ccc.data.datasources.CsvDatasetSource.createExpectedSchema(CsvDatasetSource.java:90)
    at com.thingworx.analytics.ccc.data.datasources.CsvDatasetSource.convertToCsvSchema(CsvDatasetSource.java:83)
    at com.thingworx.analytics.ccc.data.datasources.CsvFileSparkDatasetSource.load(CsvFileSparkDatasetSource.java:41)
    at com.thingworx.analytics.ccc.data.datasources.CsvDatasetSource.load(CsvDatasetSource.java:49)
    at com.thingworx.analytics.ccc.data.datasources.DatasetFactory.createDataset(DatasetFactory.java:103)
    at com.thingworx.analytics.ccc.data.datasources.DatasetFactory.create(DatasetFactory.java:118)
    at com.thingworx.analytics.data.runner.DatasetLoader.accept(DatasetLoader.java:30)
    at com.thingworx.analytics.data.runner.CreateDataSetRunner.run(CreateDataSetRunner.java:54)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at com.thingworx.analytics.data.service.AbstractDataServiceJob.run(AbstractDataServiceJob.java:64)
    at com.thingworx.analytics.ccc.job.dempsy.DempsyClusterJobExecutor$DempsyPersistentClusterWatcher.runJobUploadResultsAndCleanup(DempsyClusterJobExecutor.java:417)
    at com.thingworx.analytics.ccc.job.dempsy.DempsyClusterJobExecutor$DempsyPersistentClusterWatcher.execute(DempsyClusterJobExecutor.java:582)
    at com.thingworx.analytics.ccc.executor.PersistentTask.executeUntilWorks(PersistentTask.java:94)
    at com.thingworx.analytics.ccc.executor.PersistentTask.process(PersistentTask.java:60)
    at net.dempsy.cluster.zookeeper.ZookeeperSession$WatcherProxy.process(ZookeeperSession.java:232)
    at org.apache.zookeeper.ClientCnxn$EventThread.processEvent(ClientCnxn.java:522)
    at org.apache.zookeeper.ClientCnxn$EventThread.run(ClientCnxn.java:498)
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