Article - CS297244
Troubleshooting errors publishing AR experiences or Creo Simulation Live from Creo Parametric
Modified: 04-Mar-2025
Applies To
- Creo Parametric 4.0 to 9.0
- Creo+
Description
- Error Service Unavailable. This service is currently not available when trying to publish AR experience
- Error message: Authentication Failed. Failed to authenticate user when trying to publish AR experience
- Unable to authenticate successfully even with correct credentials when trying to publish AR experience
- Error message: Publishing Failed. Publishing of Augmented Reality Experience Model failed when trying to publish AR experience
- Problem viewing experiences in Vuforia View
- Additional known errors with related articles
- Error message: Authentication Failed. Failed to authenticate user when executing Fetch License with Creo Simulation Live trial license
- The publish of your augmented reality experience was unsuccessful. Unauthorized HTTP Status: 401
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