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Article - CS297063

CAD application fails to open files from Windchill File System (WFS) location or import files to workspace when OneDrive is activated on Client in Windchill PDMLink

Modified: 03-Oct-2022   


Applies To

  • Windchill PDMLink 11.0 M020 to M020-CPS15
  • Windchill PDMLink 11.0 M030 to M030-CPS13
  • Windchill PDMLink 11.1 M020 to M020-CPS03
  • Windchill PDMLink 11.1 F000
  • Windchill PDMLink 11.1 M010
  • Windchill Workgroup Manager
  • Windchill File System (WFS)
  • Autodesk Inventor
  • Autodesk AutoCAD
  • Siemens NX
  • Dassault SolidWorks
  • Microsoft OneDrive

Description

  • When connecting Inventor to Windchill Workgroup Manager, an error appears:
The following location(s) in your project are currently unavailable.
User-added image
  • Failure to open CAD data in Inventor with the following error:
Location is not available
C:\Users\<User Name>\Documents\PTC Places is not accessible.
The parameter is incorrect.
  • Failure to open CAD data in SolidWorks with the following error in the WGM message log area:
Failed to open in SolidWorks <version>: <filename>. Open the file directly in SolidWorks for more details. : Unable to open file.
  • Application becomes unresponsive and hangs in various PDM operations (Upload, Checkin, Save as ... ) 
  • Failed to Open CAD files in NX from Windchill Workgroup Manager with the error when using Windows 10 machine:
  • Unable to connect to Windchill Workgroup Manager.  If more than one instance of the authoring application is running, the new one will run disconnected
  • Failed to set workspace local directory
  • AutoCAD fails to open file from workspace with error as:
Failed to open in AutoCAD <release>:<drawing_name.dwg> <workspace_directory>\<drawing_name.dwg> does not exist.
  • It is not possible to do a save-as from AutoCAD 2019 into the connected workspace
  • Import functionality in WGM for SolidWorks data may not work as expected and might cause like slowness 
  • Failure to import CAD data to workspace with the following error:
Error occurred while attempting to save files to the workspace.
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