Article - CS296991
Time out errors or no response when using LDAPS in Windchill
Modified: 17-Oct-2025
Applies To
- Windchill PDMLink 10.2 to 13.0
Description
- MethodServer fails to start with connection timed out errors when using LDAPS
- No results for Group or User search in Participant Administration
- Active Directory configured with several Domain Controllers and Global Catalog.
- PartialResultException & DomainDnsZones errors
- Examples of MethodServer logs :
- INFO [main] wt.system.err - javax.naming.PartialResultException [Root exception is javax.naming.CommunicationException: DomainDnsZones.domain.com:636 [Root exception is java.net.ConnectException: Connection timed out: connect]] :
- INFO [main] wt.system.err - javax.naming.PartialResultException [Root exception is javax.naming.CommunicationException: simple bind failed: DomainDnsZones.xxx.yyy.zzz:636 [Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative DNS name matching DomainDnsZones.xxx.yyy.zzz found.]]
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