Article - CS296010
  1 Votes

ApplicationLog.log shows "An Invalid Property Value Was Sent To..." when "Store and Forward" is enabled in KEPServerEX / ThingWorx Kepware Server / Industrial Connectivity

Modified: 11-Sep-2020   

Applies To

  • ThingWorx Platform 8.3 to 8.5 SP6

Description

  • When Store and Forward is enabled in KEPServerEX / ThingWorx Kepware Server / ThingWorx Industiral Connectivity (TWIC), repeating errors are seen for Remotely Bound properties of Industrial Thing
  • Built In properties associated with Industrial Connection Thing (Thing that is configured on Kepware side) do not update correctly
  • <ThingworxStorage>\logs\ApplicationLog.log shows the following error multiple times or only once directly after a connection is setup
    • An Invalid Property Value Was Sent To [<Industrial Gateway Thing Name> Property: [<Property>]
      • Where <Property> could be any of the following (as defined in ThingWorx Kepware Server Manual, page 44-45):
        • StoreAndForwardEnabled
        • StoreAndForwardEnabledStatus
        • DatastoreDiskFull
        • DatastoreFull
        • StoredUpdateCount
        • DeleteStoredData
        • DatastoreCurrentSizeMB
        • DatastoreRemainingSpaceMB
        • DatastoreUseableDiskSpaceMB
        • DatastoreAttachError
        • DroppedUpdates
        • ForwardMode
        • ForwardModeStatus
  • Store and Forward configured in Project > Properties > ThingWorx section of KEPServerEX / ThingWorx Kepware Server / ThingWorx Industiral Connectivity (TWIC) is enabled and certain properties are no longer being updated on ThingWorx Platform
  • No custom property updates seem to be lost but ThingWorx Platform is showing An Invalid Property Value Was Sent To
This is a PDF version of Article CS296010 and may be out of date. For the latest version click https://www.ptc.com/en/support/article/CS296010