Article - CS295054

Error "Extension jar(s) were not found in lib/common directory of the extension" during an upgrade in ThingWorx

Modified: 20-Aug-2021   


Applies To

  • ThingWorx Platform 8.0 to 8.5

Description

  • ThingWorx will not install most recent version
  • /ThingworxStorage/logs/ApplicationLog.log shows below error
    • Extension jar(s) were not found in lib/common directory of the extension
  • Issue while upgrading ThingWorx server
  • ThingWorx startup takes longer time with delay seen in ThingworxStorage/logs/ApplicationLog.log:
    • Example:
2020-04-26 01:20:34.863-0400 [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Initializing Collections...
2020-04-26 01:25:20.878-0400 [L: WARN] [O: c.t.e.m.AssociatedEntity] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Extension jar(s) were not found in lib/common directory of the extension. Looking in deprecated directory: lib/<EntityName>. Please update your extension's metadata.xml file to contain all JarResources in the ExtensionPackage element.
This is a printer-friendly version of Article 295054 and may be out of date. For the latest version click CS295054