Article - CS294881
Kepware Support for OPC Server OEM Releases
Modified: 24-Jun-2025
Applies To
- Kepware Server (formerly KEPServerEX) 5.20.396.0 to 6.18
- KEPServerEnterprise 5.19.476.0 to 6.18
- TOP Server 5.20.396.0 to 6.18
- GE Industrial Gateway Server 7.521 to 7.617
- ThingWorx Kepware Server (legacy) 8.0 to 6.18
- Industrial Gateway Server (IGS)
- KEPServer Enterprise
- TOP Server
Description
- First-tier Technical Support access for Kepware based OEM releases is handled by the respective vendors directly
- User is trying to move this license from a pc that crashed to a new pc and that had Rockwell. Released the license so it's on the new pc but Kep 5.13 will not grab it
This is a printer-friendly version of Article 294881 and may be out of date. For the latest version click CS294881