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Article - CS294540

Clicking on What's New in Windchill tab throws error Unable to compile class for JSP in Windchill PDMLink

Modified: 26-Oct-2018   


Applies To

  • Windchill PDMLink 10.2 to 11.1

Description

  • Clicking on What's New in Windchill tab throws error Unable to compile class for JSP.
  • Browser reports following error:
JBWEB000309: type JBWEB000066: Exception report

JBWEB000068: message JBWEB004062: Unable to compile class for JSP:

JBWEB000069: description JBWEB000145: The server encountered an internal error that prevented it from fulfilling this request.

JBWEB000070: exception

org.apache.jasper.JasperException: JBWEB004062: Unable to compile class for JSP: 

JBWEB004060: An error occurred at line: 84 in the jsp file: /wcms/relnotes/index.jsp
The method getChildren(Keyword) is undefined for the type KeywordHash
81: long startTime            = (new Date()).getTime();
82: 
83: // get the grandchildren dbkeys of certain products for doing their children lookup
84: int[] creoChildren                    = Keyword.getDbkeys(wcmsKeywordBean.getChildren(wcmsKeywordBean.getKeyword(KEY_CREO)));
85: ArrayList<Integer> creoGrandkidList    = new ArrayList<Integer>();
86: for (int i=0; i<creoChildren.length; i++) {
87:     int[] childChildren        = Keyword.getDbkeys(wcmsKeywordBean.getChildren(wcmsKeywordBean.getKeyword(creoChildren[i])));

JBWEB004060: An error occurred at line: 87 in the jsp file: /wcms/relnotes/index.jsp
The method getChildren(Keyword) is undefined for the type KeywordHash
84: int[] creoChildren                    = Keyword.getDbkeys(wcmsKeywordBean.getChildren(wcmsKeywordBean.getKeyword(KEY_CREO)));
85: ArrayList<Integer> creoGrandkidList    = new ArrayList<Integer>();
86: for (int i=0; i<creoChildren.length; i++) {
87:     int[] childChildren        = Keyword.getDbkeys(wcmsKeywordBean.getChildren(wcmsKeywordBean.getKeyword(creoChildren[i])));
88:     for (int j=0; j<childChildren.length; j++) {
89:         creoGrandkidList.add(childChildren[j]);
90:     }

JBWEB004060: An error occurred at line: 95 in the jsp file: /wcms/relnotes/index.jsp
The method getChildren(Keyword) is undefined for the type KeywordHash
  • Steps to Reproduce the issue:
  1. Login to Windchill UI.
  2. Go to Quick Links > Help > Click on What's New Windchill option.
  3. It will open a popup Window with above errors
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