Article - CS294017

Unable to play mp4 videos attached to documents in Chrome and Edge browsers in Windchill PDMLink

Modified: 11-Mar-2022   


Applies To

  • Windchill PDMLink 11.0 to 12.1
  • Google Chrome
  • Microsoft Edge

Description

  • Unable to play mp4 videos attached to Documents in Chrome and Edge browsers
  • Opening mp4 videos in Chrome or Edge browsers fails by clicking on Primary Content link or downloading Primary File of Documents, while it works properly with IE and FireFox
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