Article - CS293792
Error "The file type is not supported. Log file is located at C:\ProgramData\PTC\Mathcad Prime\Logs\Mathcad Prime_Exception_xxx_xxx.log" while opening or saving a worksheet in Mathcad Prime
Modified: 08-Aug-2025
Applies To
- Mathcad Prime 1.0 to 11.0
Description
- Error: The file type is not supported. Log file is located at C:\ProgramData\PTC\Mathcad Prime\Logs\Mathcad Prime_Exception_xxx_xxx.log while opening worksheet
- Example:
- Log file includes a validation exception
- Log file includes a System.FormatException
- Log file includes a FileFormatException
- Log file includes a System.IO.FileFormatException
- Mathcad Prime worksheet is incompatible
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