Article - CS29374

Setting up JMX monitors to send automated mail notifications in Windchill

Modified: 06-Apr-2025   


Applies To

  • Windchill PDMLink 9.1 to 13.0
  • FlexPLM 10.1 to 12.0

Description

  • How to set up automated email notifications for JMX monitors to capture error-based and performance-based threshold alerts
  • This can be used to notify administrators e.g. when Method Servers shut down and start up, queues that are stopped or when given thresholds are exceeded for CPU load, JVM garbage collection etc.
    • How to change the receiver mail for "Queue Problems" alert mail
    • How to add additional email recipients for "Queue Problems" notification
    • How to address error below in log as of below
wt.jmx.core.mbeans.Emailer  - Attempt to send mail to null failed [Id=1; Subject='Queue Problems']
com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail
  • How to configure Windchill to send e-mails using JMX
  • How to modify email notification sender address
  • How to Enable Publisher Queue Notifications and Administrator Notification
  • How setup or change email addresses who need to receive notifications
  • How to configure email notification, if one of the Method or Background Method servers spend to much time for garbage collection?
  • How to configure email notification, if the amount of entries waiting to be processed in the queue exceeds the threshold 
  • How to get email notification when server running into low memory
  • Is it correct to change TargetShreshold under MemoryNotifier to get email notification when server running into low memory?
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