Article - CS292455
"Invalid Request File" Activation Error in PTC Kepware Products
Modified: 19-Aug-2024
Applies To
- Kepware Server (formerly KEPServerEX) 5.1.71.0 to 6.16
- ThingWorx Kepware Server (legacy) 8.0 to 6.16
- LinkMaster 3.0.70.0 to 3.0.94.0
- RedundancyMaster 2.0.47.0 to 2.0.128.0
- Microsoft Edge web browser
Description
- Unable to generate an activation file
- Error processing activation_request.txt file
- Receiving a popup dialog stating There was an error processing your request: Invalid request file, when attempting to generate the activation request file
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