Article - CS290575
Mashup URL redirecting to wrong page when using Single Sign-On (SSO) in ThingWorx Platform
Modified: 14-Sep-2023
Applies To
- ThingWorx Platform 8.1 to 9.3
- PingFederate
Description
- Accessing ThingWorx mashup through SSO (Single Sign On) redirects to authentication URL
- After successful authentication it redirects to <domain name>/Thingworx/Runtime/index.html instead of intended mashup URL
- The page opened from ThingWorx when a mashup is viewed (both old composer as well as the new one), contains the hash "#" symbol before the parameters in the URL
- If the system is configured to use SSO and the session expires, the authentication is requested and PingFederate redirects to a blank page
- With SSO enabled, the Thingworx shortcuts do not work properly
- If the session is logged out, PingFederate requests the authentication again, and then browses back to the URL cutting everything after #
- https://<domainname>:<port_number>/Thingworx/Runtime/index.html
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