Article - CS290478

Dynastrace server fails to start with error dynaTrace Server 6.3 cannot be started interactively in PTC System Monitor

Modified: 11-Dec-2018   


Applies To

  • PTC System Monitor 5.1 to 6.0

Description

  • Dynastrace server fails to start with error dynaTrace Server 6.3 cannot be started interactively
  • Unable to see windchill information on PSM dashboard 
  • ServerLauncher.log reports following error:
severe  [native] "dynaTrace Server 6.3" cannot be started interactively. Please use the Service Control Manager (Control Panel/Administrative Tools/Services) to start this service
  • Dynatrace server service shows stopping status in Windows services
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