Article - CS289125
"Error getting IR status" in Application logs when non-admin users try to access Thingworx Mashups during runtime
Modified: 04-Sep-2018
Applies To
- ThingWorx Platform 8.0 to 9.5
Description
- Users are unable to access Thingworx Apps (Mashups) during runtime unless they are apart of the Administrators group
- IntegrationSubsystem is running and the RuntimeServices are started
- User group has access to the runtime service executes and visibility
- Some visuals load on page, but no data gets pulled back
- Error getting IR status in /ThingworxStorage/Logs/ApplicationLog.log when non-admin users try to access ThingWorx Mashups during runtime
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