Article - CS28868

Cannot access network drives in File > Open dialog of Creo Parametric on Windows Operation System

Modified: 26-Jun-2026   


Applies To

  • Creo Parametric 1.0 to 13.4
  • Mathcad 14.0 to 15.0
  • Mathcad Prime 1.0 to 12.0
  • Microsoft Windows Vista Operating System
  • Microsoft Windows 7 to 10 Operating System
  • Microsoft Windows Server 2016 Standard

Description

  • Cannot access network drives in File > Open dialog of Creo Parametric on Windows platform
  • Mapped network drives are not displayed in File Open dialog
  • Unable to execute silent installation from network drive located setup file
  • Cannot set Working Directory to network location
  • Unable to show mapped disk from File Open window
  • While installing on mapped network drive the application selection page shows the status as "Not allowed"
  • Mapped network drives are not visible in File Open dialog when using administrator account, but are visible when using non-administrator account
  • Mapped network drives are not visible in Creo File Open dialog, but are visible in This PC on Windows platform
  • Not able to access the mapped network drive folder on the server
  • Creo 10.0 configured on Windows 11 machine doesn't show network drives, only C: drive
  • Intermittent failure to display tables or hole files from pro_table_dir or hole_parameter_file_path
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