Article - CS287832

Loading of Product Hierarchy bundle fails with error "error occurred during batching: IO Error: Socket read timed out" for Servigistics InService

Modified: 03-May-2021   


Applies To

  • PTC Arbortext Content Delivery (formerly Servigistics InService) 6.4

Description

  • Loading of Product Hierarchy bundle fails with error in task manager log
    • java.sql.BatchUpdateException: error occurred during batching: IO Error: Socket read timed out
    • [WARN,XAGenericBatcherConnection] Problem with close current connection
    • java.sql.SQLException: IJ031040: Connection is not associated with a managed connection
    • [Thread:3063] [2018-06-07 08:26:14,420] [DEBUG,XACoreSystemStorage] Prepare function ended
      [Thread:3063] [2018-06-07 08:26:19,810] [WARN,XAGenericBatcherConnection] executeBatch failed:error occurred during batching: IO Error: Socket read timed out
      java.sql.BatchUpdateException: error occurred during batching: IO Error: Socket read timed out
              at oracle.jdbc.driver.OracleStatement.executeBatch(OracleStatement.java:4850)
              at oracle.jdbc.driver.OracleStatementWrapper.executeBatch(OracleStatementWrapper.java:244)
              at org.jboss.jca.adapters.jdbc.WrappedStatement.executeBatch(WrappedStatement.java:1174)
              at com.enigma.storage.db.GenericBatcherConnection.processNow(GenericBatcherConnection.java:489)
       
       
      [Thread:3063] [2018-06-07 08:26:19,857] [WARN,XAGenericBatcherConnection] Problem with close current connection.
      java.sql.SQLException: IJ031040: Connection is not associated with a managed connection: org.jboss.jca.adapters.jdbc.jdk7.WrappedConnectionJDK7@1ff58ac5
              at org.jboss.jca.adapters.jdbc.WrappedConnection.lock(WrappedConnection.java:164)
              at org.jboss.jca.adapters.jdbc.WrappedStatement.lock(WrappedStatement.java:138)
              at org.jboss.jca.adapters.jdbc.WrappedStatement.clearBatch(WrappedStatement.java:1132)

       
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