Article - CS287724

How to Determine License Eligibility for PTC Kepware Products

Modified: 26-Nov-2025   


Applies To

  • Kepware Server (formerly KEPServerEX) 5.20.396.0 to 7.0
  • ThingWorx Kepware Server (legacy) 8.0 to 6.18

Description

  • What version is the KEPServerEX / ThingWorx Kepware Server license eligible for?
  • What version of KEPServerEX / ThingWorx Kepware Server can be used?
  • What is the status of the Emergency ID?
  • Is my license eligible/valid for version 6.9
  • Is my license eligible/valid for the version I've installed
  • License look-up tool shows eligibility/validity only up to 6.8 instead of 6.9
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