Article - CS287459

ThingWorx Analytics Installer 8.3 remains on step "Setup is installing Thingworx Analytics. This might take a few minutes" for hours

Modified: 05-Feb-2019   


Applies To

  • ThingWorx Analytics 8.3

Description

  • Following message is reported in ThingWorx Analytics Server Installer
Setup is installing Thingworx Analytics. This might take a few minutes
  • No error is issued
  • %USERPROFILE%/AppData/Local/Temp/bitrock_installer_xxxx.log or /tmp/bitrock_installer_xxxx.log on Linux) shows the following last line
Completed installing ThingWorx Analytics - Prescriptive Microservice...

Started installing ThingWorx Analytics - Analytics Worker..
  • Installation process is unresponsive / hangs on Windows 2008 R2 SP1
  • ThingWorx Analytics server is not installing.
  • The setup is loading up to some extent and not proceeding further.  
This is a printer-friendly version of Article 287459 and may be out of date. For the latest version click CS287459