Article - CS286907
"Exception while initializing stores, not starting partition manager" error in cxserver.log in ThingWorx Azure Connector
Modified: 12-Jul-2023
Applies To
- ThingWorx Platform 8.1 to 9.3
Description
- Azure IoT Connector is up and running but errors observed in cxserver.log
- Errors in cxserver.log:
hh:mm:ss.896 [pool-5-thread-1] ERROR eventprocessorhost.trace - host AzureIot-0a5ac518-a059-4097-8035-0f9e23b58511: Exception while initializing stores, not starting partition manager
hh:mm:ss.896 [pool-5-thread-1] ERROR eventprocessorhost.trace - host AzureIot-0a5ac518-a059-4097-8035-0f9e23b58511: Caught java.util.concurrent.ExecutionException: com.microsoft.azure.storage.StorageException: The server encountered an unknown failure:
hh:mm:ss.896 [pool-5-thread-1] ERROR eventprocessorhost.trace - host AzureIot-0a5ac518-a059-4097-8035-0f9e23b58511: java.util.concurrent.FutureTask.report(FutureTask.java:122)
hh:mm:ss.896 [pool-5-thread-1] ERROR eventprocessorhost.trace - host AzureIot-0a5ac518-a059-4097-8035-0f9e23b58511: java.util.concurrent.FutureTask.get(FutureTask.java:192)
hh:mm:ss.896 [pool-5-thread-1] ERROR eventprocessorhost.trace - host AzureIot-0a5ac518-a059-4097-8035-0f9e23b58511: Caught java.util.concurrent.ExecutionException: com.microsoft.azure.storage.StorageException: The server encountered an unknown failure:
hh:mm:ss.896 [pool-5-thread-1] ERROR eventprocessorhost.trace - host AzureIot-0a5ac518-a059-4097-8035-0f9e23b58511: java.util.concurrent.FutureTask.report(FutureTask.java:122)
hh:mm:ss.896 [pool-5-thread-1] ERROR eventprocessorhost.trace - host AzureIot-0a5ac518-a059-4097-8035-0f9e23b58511: java.util.concurrent.FutureTask.get(FutureTask.java:192)
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