Article - CS286906
Windchill PDMLink: 3D Thumbnail Viewer and Structure Visualization tab performance in Google Chrome has degraded
Modified: 06-Jun-2018
Applies To
- Windchill PDMLink 11.0 M020 to 12.0
- Visualization Services (WVS)
- Creo View WebGL Viewer
- Google Chrome 64 or later
Description
- The initialisation of the WebGL based 3D Thumbnail Viewer in the Chrome browser has degraded since Chrome version 64 was released
- When navigating to a Windchill page that contains 3D content the browser is taking 1 or 2 seconds longer to initialise the 3D viewer in Google Chrome
- Affected Creo View WebGL Viewer use cases:
- 3D Thumbnail Viewer : Windchill Part and CAD Document Details tab, Representations and Annotations table right-mouse > View Thumbnail and the Thumbnail Navigator
- Visualization tab : Windchill Part and CAD Document Structure tab
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