Article - CS285274

Scheduler is not executing at the expected time in ThingWorx Platform

Modified: 11-Nov-2025   


Applies To

  • ThingWorx Platform 7.2 to 9.7

Description

  • Scheduler is not executing at the expected time (time zone / DST issue)
  • Scheduler is not running at the specified time in ThingWorx Platform
  • After bi-yearly Daylight Saving Time change the Schedulers are running one hour too late/early
  • Scheduler execution time is not observing DST
  • Scheduled jobs run on a UTC time zone instead of expected time zone
  • One hour data loss is possible with streams in the ThingWorx when daylight saving time ends
  • Any entries logged in a stream in the hour prior to daylight savings time (DST) ending can be overwritten by new records
  • Records logged in a stream can be overwritten by new records logged during the first hour after Daylight Savings has ended if they have the same timestamp
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