Article - CS281806
Error Code 7288 when activating a license in PTC Kepware Products
Modified: 11-Dec-2025
Applies To
- Kepware Server (formerly KEPServerEX) 5.20.396.0 to 7.0
- ThingWorx Kepware Server (legacy) 8.0 to 6.18
- LinkMaster 3.0.70.0 to 3.0.94.0
- RedundancyMaster 2.0.47.0 to 2.0.128.0
Description
- License activation denied with below error when activating a Kepware product license from My Kepware portal
- Error processed during activation: 7288: The activation of the fulfillment is denied by the activation policy because Fulfill count exceeded the available seat count. You may need to contact Kepware to discuss options for re-commissioning the license
- Unable to bind the license to the server - it fails with all seats have been taken up already
- I am trying to activate this license for the first time, but it saying I have no licenses available. Error processed during activation: 7288
- During product activation using activation_request file user is returned the error noted in this support case with error code 7288
- Keep getting Fulfill count exceeded error when trying to activate new license on server
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