Article - CS281713

JBoss Fails to Start with the Error "javax.naming.CommunicationException: ... Connection refused" in Arbortext Content Delivery

Modified: 05-Jun-2020   


Applies To

  • PTC Arbortext Content Delivery (formerly Servigistics InService) 6.4

Description

  • In server.log
    • 2020-05-29 16:25:57,945 ERROR [stderr] (ServerService Thread Pool -- 90) javax.naming.CommunicationException: test.ptc.com:389 [Root exception is java.net.ConnectException: Connection refused: connect]
  • In enigma.log
    • [2020-05-29 16:25:47,038] [ERROR,CommandServlet;;default task-1;;] The messageId: [Authentication Failed] does not exist. The message uses the following tokens:  {Exception: }
      javax.security.auth.login.FailedLoginException: PBOX00070: Password invalid/Password required
    • This error indicates not being able to connect to the ldap server and is not specific to this issue
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