Article - CS281269
While configuring SSO with PingFederate, Login fails with "Unable to lookup idp connection metadata for entityid" error in ThingWorx Navigate
Modified: 12-Jan-2022
Applies To
- Windchill Navigate (formerly ThingWorx Navigate) 1.5.0 to 9.3
- ThingWorx Platform 8.5 to 9.3
- PingFederate
Description
- While configuring SSO with PingFederate, Login fails with Unable to lookup idp connection metadata for entityid error in ThingWorx Navigate
- While configuring SSO with PingFederate, Login fails with Unable to lookup sp connection metadata for entityid error in ThingWorx Navigate
- Error in PingFederate server.log
2017-12-06 17:25:32,024 tid:GLyOVqCRWlyBUK9PMGcbQxRygsE DEBUG [org.sourceid.saml20.bindings.LoggingInterceptor] Handle Exception (urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST).
org.sourceid.config.ConfigurationException: Unable to lookup idp connection metadata for entityid='NAME_OF_ENTITY_ID'
at org.sourceid.saml20.metadata.partner.MetadataSupport.getBaseConnectionMetadata(MetadataSupport.java:66) ~[pf-protocolengine.jar:?]
at org.sourceid.saml20.metadata.partner.MetadataSupport.getBaseConnectionMetadata(MetadataSupport.java:104) ~[pf-protocolengine.jar:?]
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