Article - CS279460

ThingWorx Analytics 8.2 services do not start with error "Error 1069: The service did not start due to logon failure."

Modified: 12-Oct-2018   


Applies To

  • ThingWorx Analytics 8.2

Description

  • Installation of ThingWorx Analytics was successful
  • AnalyticsServer Thing have been created in ThingWorx, but appear not connected
  • Services were created in Control Panel > Administrative Tools > Services
  • Services do not start
  • Following error is received when attempting to start the services:
Windows could not start the twas-clustering-ms service on Local Computer.
Error 1069: The service did not start due to logon failure.
  • Note: name of the service may varies
This is a PDF version of Article CS279460 and may be out of date. For the latest version click https://www.ptc.com/en/support/article/CS279460