Article - CS279426

The Creo View Agent authentication process fails with a JavaScript Error during Windows user account validation in an SSO environment

Modified: 28-Feb-2018   


Applies To

  • Windchill PDMLink 11.0 M010 to 11.1 F000
  • Creo View 3.1 M010 to 4.2

Description

  • The Creo View Agent fails to authenticate with the Windchill server in a Single Sign On (SSO) environment
  • A JavaScript Error, from the javascript trim() function, occurs: 
Message: Object doesn’t support this property or method
Line: 16
Char: 9
Code: 0
URL: https://server.domain.com/js/index.js
  • Creo View pvagent process stops working with javascript error when performing user account validation
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