Article - CS278989
How to resolve licenses with a broken binding or anchor in PTC Kepware Products
Modified: 10-Dec-2025
Applies To
- Kepware Server (formerly KEPServerEX) 5.20.396.0 to 7.0
- ThingWorx Kepware Server (legacy) 8.0 to 6.18
Description
- How do I repair a Broken Binding License Activation ID in the Kepware Server (formerly KEPServerEX) / ThingWorx Kepware Server License Utility?
- What does a Broken Anchor mean?
- Previously activated licenses have a status of Broken
- License states broken after server rollback
- License Utility shows Broken Binding on activation ID
- Server restored from backup which corrupted the license
- Binding Error
- Broken Arrow
- Process to Reset Broken Binding in PTC Kepware Products
- Is there a process to reset Broken Binding
- Replaced the hardware our Virtual Machines run on. The license binding broke.
FIDs for the affected licenses:
FID_aa_bb_cc_dd
FID_ww_xx_yy_zz - Please unblock Kepware license, we restored server where it is installed and now it is blocked
- Broken license binding for license under support
- Fulfillment Record is untrusted when trying to repair a license with Broken: Anchor
- Having problems with the license, I get the following message : License broken
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