Article - CS278272
Failed to start ThingWorx with error "Failed to create com.thingworx.persistence.mssql.MssqlPersistenceProviderPackage. Cause was due to 'null' "
Modified: 06-Aug-2019
Applies To
- ThingWorx Platform 8.0 to 8.4
- Microsoft SQL Server
Description
- New ThingWorx installation fails to start with error in \ThingworxStorage\logs\ApplicationLog.log:
[L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Failed to create com.thingworx.persistence.mssql.MssqlPersistenceProviderPackage. Cause was due to 'null']
[L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] *** Web Application STATE is being set to ERROR! ***
[L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] *** Web Application STATE is being set to ERROR! ***
- 404 Page Not Found error in browser when trying to connect to ThingWorx with Microsoft SQL Server (MSSQL) persistence provider
- Blank screen when accessing ThingWorx with MSSQL database
- Browser showing following error when trying to navigate to ThingWorx:
500 Unexpected Error - Contact your system administrator for more details
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