Article - CS275719
ThingWorx crashes with error "Start date for the requested feature is in the future" in ApplicationLog.log
Modified: 28-Aug-2018
Applies To
- ThingWorx Platform 8.1 to 8.3
Description
- Thingworx license errors
- Problem with license file
- Errors appearing in \ThingworxStorage\Logs\ApplicationLog.log
YYYY-MM-DD hh:mm:ss.586+0530 [L: ERROR] [O: c.t.s.s.l.LicenseManager] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to acquire twx_prd_adv_named, error message is Start date for the requested feature is in the future.
YYYY-MM-DD hh:mm:ss.586+0530 [L: ERROR] [O: c.t.s.s.l.PaidLicenseManager] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Start date for the requested feature is in the future.]
YYYY-MM-DD hh:mm:ss.586+0530 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
YYYY-MM-DD hh:mm:ss.586+0530 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to retrieve license from FNO server because Unable to acquire twx_prd_adv_named: Start date for the requested feature is in the future.[Ljava.lang.StackTraceElement;@ca571b5
YYYY-MM-DD hh:mm:ss.586+0530 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
YYYY-MM-DD hh:mm:ss.586+0530 [L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Shutting down the Platform.
YYYY-MM-DD hh:mm:ss.586+0530 [L: ERROR] [O: c.t.s.s.l.PaidLicenseManager] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Start date for the requested feature is in the future.]
YYYY-MM-DD hh:mm:ss.586+0530 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
YYYY-MM-DD hh:mm:ss.586+0530 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to retrieve license from FNO server because Unable to acquire twx_prd_adv_named: Start date for the requested feature is in the future.[Ljava.lang.StackTraceElement;@ca571b5
YYYY-MM-DD hh:mm:ss.586+0530 [L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
YYYY-MM-DD hh:mm:ss.586+0530 [L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Shutting down the Platform.
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