Article - CS275630

"No IDP was configured, please update included metadata with at least one IDP ][ No IDP was configured, please update included metadata with at least one IDP ]" in SecurityLog.log for ThingWorx Platform/ThingWorx Navigate

Modified: 25-Oct-2021   


Applies To

  • ThingWorx Navigate 1.5.0 to 9.3.0
  • ThingWorx Platform 8.3 to 9.3

Description

  • ThingWorx Platform will not start with EnableSSO set to true
  • Cannot get ThingWorx with PingFederate SSO working
  • Single Sign-On with ThingWorx and PingFed fails to start
  • How to properly export the necessary metadata file from PingFederate
  • What should the metadata file referenced by idpMetadataFilePath contain?
  • Error message below in in <ThingworxStorage>\logs\SecurityLog.log:
    • No IDP was configured, please update included metadata with at least one IDP ][ No IDP was configured, please update included metadata with at least one IDP ]
This is a PDF version of Article CS275630 and may be out of date. For the latest version click https://www.ptc.com/en/support/article/CS275630