Article - CS274874
Creo View plugin for CGM display in Servigistics InService 6.4 failed to install in Internet Explorer with error "An add-on for this website failed to load"
Modified: 30-Aug-2023
Applies To
- PTC Arbortext Content Delivery (formerly Servigistics InService) 6.4
- Creo View 4.0 to 5.1
- Windchill PDMLink 10.0 to 10.2
Description
- Creo View plugin for CGM display in Servigistics InService 6.4 failed to install in Internet Explorer with error An add-on for this website failed to load
- Once the user clicks on the install plugin button, a message pops up at the bottom of the Internet Explorer window that read An add-on for this website failed to load and nothing appears to happen
- Opening a representation in Creo View fails with error "The requested action has failed. Contact your server admin for more information"
- We also get pop up "An add-on for this website failed to run"
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