Article - CS273763

Windchill fail to start with error "oracle.net.ns.NetException: Socket read timed out" in Windchill PDMLink

Modified: 06-Jan-2018   


Applies To

  • Windchill PDMLink 9.1 to 11.0

Description

Windchill fail to start with error "oracle.net.ns.NetException: Socket read timed out".

Error in Method Server log:
 
ERROR : wt.method.server.startup.services  - Failure to start manager com.ptc.windchill.upgrade.instupghistory.service.StandardDatabaseVersioningService
Tue 11/7/17 11:33:19: main: wt.services.ManagerException: wt.pom.DatastoreException: A SQL error has occurred. Database system message follows:
Tue 11/7/17 11:33:19: main: 	wt.pom.ConnectionException: A SQL error has occurred. Database system message follows:
Tue 11/7/17 11:33:19: main: 	java.sql.SQLRecoverableException: IO Error: Socket read timed out
Tue 11/7/17 11:33:19: main: Nested exception is: wt.pom.DatastoreException: A SQL error has occurred. Database system message follows:
Tue 11/7/17 11:33:19: main: Nested exception is: wt.pom.ConnectionException: A SQL error has occurred. Database system message follows:
Tue 11/7/17 11:33:19: main: Nested exception is: java.sql.SQLRecoverableException: IO Error: Socket read timed out
Tue 11/7/17 11:33:19: main: 	at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:419)
Caused by: oracle.net.ns.NetException: Socket read timed out
Tue 11/7/17 11:33:19: main: 	at oracle.net.ns.Packet.receive(Packet.java:321)
Tue 11/7/17 11:33:19: main: 	at oracle.net.ns.NSProtocol.connect(NSProtocol.java:287)
Tue 11/7/17 11:33:19: main: 	at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1054)

 
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