Article - CS27121
Error “FLEXnet Licensing error: (-5), No Such Feature Exists” when launching PTC Applications
Modified: 03-Sep-2026
Applies To
- Pro/ENGINEER and Creo Elements/Pro Wildfire 4.0 to Wildfire 5.0
- Creo Parametric 1.0 to 13.4
- PTC Product View (Formerly Creo View) 1.0 to 12.1
- Creo Simulate 1.0 to 7.0
- Creo Layout 2.0 to 7.0
- Mathcad Prime 1.0 to 12.0
- Mathcad 15.0
- PTC Illustrate (Formerly Creo Illustrate) 1.0 to 12.1
- Windchill Risk and Reliability Enterprise Edition (Formerly Relex) 11.1 to 12.0
Description
- Error “License Request Failed for feature Requesting <FEATURE NAME>7788@<server name> or <Path>\license file: (-5), No Such Feature Exists”
- Getting the error message License request failed for feature <FEATURE NAME>: -5, No such features exists
- Getting Error message Requesting CREOPMA.....7788@<ServerName>: -5 No such feature exists
- Errors UNSUPPORTED: "<lic_feature_name>" (XXXXX) <username>@<hostname> (No such feature exists. (-5, 346:10054 " ")) captured in the logs for even though the license feature is available in the license file
- Error "License request failed for feature PROE_Flex3C / PROE_FAPAAX: -5, No such features exists" when launching the application after updating the license server
This is a printer-friendly version of Article 27121 and may be out of date. For the latest version click CS27121